News

Employee training is an element of responsible pet retail that helps keep pets, pet parents and pet store workers safe and healthy. That’s why Pet Store Pro has partnered with the Pet Industry Joint Advisory Council (PIJAC) on new chapter that provides essential training on how to prevent diseases from spreading between animals and people in pet stores and at home. Learn more.

A well-trained, confident staff is what makes people choose to shop at independents instead of online or at a better known chain. But with the many responsibilities that busy owners face, training can get lost in the shuffle. Implementing a structured training program requires time upfront but pays off big. Pet Store Pro’s new management-level chapter walks you through the process to help you quickly get your own successful program up and running.Learn more

Distributors Provide In-Store Support, Logistics Support and Promotional Support to Pet Retailers

PIDA distributor members rely on healthy pet specialty stores as the direct link between products and consumers. In turn, independents in particular should take advantage of the essential support their distributors can provide to help them sell more and improve profitability. PIDA recently interviewed nine successful retailers in different regions of the U.S. about how to make the most of the distributor-retailer relationship. In the videos that follow their profiles below, those retailers share what distributors can bring to the table in terms of in-store, logistics and promotional support.. Learn more.

Join Pet Store Pro for a series of hosted events to help your pet store be more successful. Featuring speakers from the Global Pet Expo Academy, these free webinars and other special events will deliver expert advice on all aspects of your business, including marketing, business development, inventory management, staff training and development, finance and visual merchandising. Learn more about upcoming webinars and view past webinars on our GoToWebinar Channel