Chapters are designed for effective learning.

Developed for pet retailers by pet experts.

Pet Store Pro offers more than 30 chapters to teach sales associates, managers and owners essential skills. Brand-neutral content covers important topics for pet retailers, from full-line stores to specialty boutiques. Each chapter is designed for convenience, flexibility and ease of use.

  • Focus on the products you sell and the skills your people need.
  • Assign only the chapters that apply to your business.
  • Train whenever and wherever it works best for students and for you.
  • Study online or print study guides for offline use.
  • Notify students of new assignments with instant emails and system messages.
  • Improve understanding and retention with interactive knowledge checks.
  • Download worksheets to practice what you’ve learned and for future reference (certain chapters only).

Students can apply what they’ve learned on the job, right away:

  • Troubleshoot common problems.
  • Answer frequently asked questions.
  • Match the pet or product with the customer.
  • Take care of the animals in your store.

To learn more about individual chapters, click below: